About Us

Quality Systems

We have built our business on the quality of service that we provide to our clients and are proud of the quality systems that we maintain.

These are the quality standards, accreditations and trade federation memberships we are proud to hold.

Chatterbox Ltd received SafeContractor accreditation in September 2016.

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Since November 2011 Chatterbox Ltd, now CSE Chatterbox, has been certified as conforming to ISO 9001:2008 for quality management systems.

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Since April 2016 Chatterbox Ltd, now CSE Chatterbox, has been certified as conforming to ISO 27001:2013 for information security management systems relating to the ‘Sales, Hire, Repair and Maintenance of Two Way Radio Devices & Systems and Alarm Monitoring. The Secure Storage of Data Received as and Where Necessary’.

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CSE Chatterbox holds ISO 22301:2012 accreditation, the Business Continuity Standard which certifies that Chatterbox has precautions in place to cater for reasonable and foreseeable interruptions and challenges to the business.

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CSE Chatterbox holds BS 8484:2011 accreditation, the Lone Worker Services code of practice, meaning that Chatterbox confirms to standards relating to the provision of devices and services to look after their lone workers.

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The Federation of Communication Services is the trade association for businesses delivering communications products and services to customers in the United Kingdom by radio, mobile, fixed and IP telephony.

Chatterbox Ltd, now CSE Chatterbox, has been a member of the Federation of Communication Services since 2007.